Cancer Council Navigator (CISS.84)

Job No: CCV604
Location: East Melbourne

  • Meaningful, purpose-driven work for qualified health professionals to use their expertise in assessment, emotional support and health service navigation for people affected by all cancers
  • Be part of a dynamic, supportive team and play a key role in improving the lives of people affected by cancer
  • Work for Australia’s leading cancer Not-for-Profit organisation
  • 0.6FTE positions available, 12-month maximum term
  • Hybrid working environment, working from home, and East Melbourne office

About your environment

Since our establishment in 1936, Cancer Council Victoria has developed an international reputation for our innovative work in cancer research, prevention and support. As an independent, not-for-profit organisation, we play a leading role in reducing the impact of all cancers on all people.

Cancer Council Victoria is enhancing its national Cancer Navigation Service to offer more ways for Australians affected by cancer to access trusted information, emotional support and connection to services.

Building on our well-established 13 11 20 confidential information and support service, the Cancer Navigation Service acts as a key point of entry, connecting people to tailored support including healthcare professionals, specialist cancer organisations, in language services, and Aboriginal and Torres Strait Islander community-controlled health services.

About your opportunity

We are seeking a Cancer Council Navigator to join the Strategy and Support Division. Reporting to the Manager 13 11 20, your role is to provide compassionate, evidence-based cancer information and emotional support to people affected by cancer at any point along the cancer continuum. This is a non-clinical navigation role, operating within approved frameworks and referral pathways. This role provides support across telephone and digital platforms, offering guidance, connection and referral to appropriate services.

  • Provision of patient centred brief emotional support based on individual need
  • Connection to support through appropriate referral to internal and external services
  • Empathetic listening and escalation to crisis of psychological services as required
  • Provision of evidence-based information and resources
  • Performing client assessments and distress screening to determine emotional and supportive care needs
  • Provision of information about cancer prevention, screening services, and early detection
  • The appointments will be offered on a 12-month maximum-term basis. This recruitment will fill two 0.6FTE (three days per week) part-time positions.  

All about you

We are looking for someone with:

  • Tertiary Qualifications in Health (e.g. nursing, allied health, social work or other related disciplines)
  • Experience working in a clinical/Health Service or Community Health environment
  • Experience assessing patient/client needs and making appropriate referrals to health professionals, community services and non-government organisations, utilising problem-solving skills and a client centred approach
  • Advanced verbal and listening skills with the ability to build professional rapport and trust
  • Experience using client management databases, and computer literacy in Microsoft office suite of programs – Outlook, Work, Excel
  • Oncology experience desirable

What we can offer you

  • Work for purpose: Contribute to our powerful mission to reduce the impact of cancer through prevention, support, and research.
  • Salary: $89,299 to $98,632 base salary per annum (pro rata for part-time), commensurate with experience, plus 12% superannuation and 17.5% annual leave loading.
  • Not-for-profit salary packaging benefits: Increase your take-home pay by paying certain expenses using your pre-tax salary — up to $15,900 in living expenses plus $2,650 in meals and entertainment annually.
  • Generous leave: Study leave, cultural and ceremonial leave, blood donation leave, gender affirmation leave, paid parental leave, and up to 3 days of leave between Christmas Day and New Year’s Day. Refer to our Enterprise Agreement for more information.
  • Flexible and hybrid work: A range of options to support work-life balance, including a mix of working from home and our modern office at 200 Victoria Parade, East Melbourne.
  • Health and wellbeing support: Comprehensive employee assistance program, flu vaccinations, and discounted health insurance.
  • Growth and development opportunities: Study support, plus in-house, external, and online learning programs.
  • Workplace culture: A collaborative, inclusive and purpose-driven workplace - recognised with the Best Workplace Award.

To apply and for more info

To apply for this opportunity, visit http://www.cancervic.org.au/about/careers/job-opportunities to download a Position Description and upload your Resume and Cover Letter. Ensure that your cover letter addresses the Key Selection Criteria detailed within the Position Description. For more information contact Chelsey Upston on (03) 9514 6117 or chelsey.upston@cancervic.org.au  

Cancer Council will only contact applicants that are shortlisted for interview. We are also unable to respond to recruitment agency enquiries.

All offers of employment will be made subject to satisfactory completion of employment checks including evidence of right to work in Australia, a National Police Check and a Working with Children Check (as required).

Applications close: 29 June 2026 at 11:59pm

Cancer Council Victoria aspires to have a workforce that reflects the diverse community we serve. We're proud to foster a culture of belonging where our people can thrive.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, people living with disability, neurodivergent people, LGBTIQA+ people, people of all ages, and parents and carers. If you need any adjustments to the recruitment process at any stage, please let us know. We'll work with you to make it accessible.

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About Cancer Council Victoria

Since our establishment in 1936, Cancer Council Victoria has developed an international reputation for our innovative work in cancer research, prevention and support.

As an independent, not-for-profit organisation, we play a leading role in reducing the impact of all cancers on all people.

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Cancer Council Victoria