Cancer Council Navigator (CISS.84)

Job No: CCV586
Location: East Melbourne

  • Meaningful, purpose-driven work for qualified health professionals to use their expertise in assessment, emotional support and health service navigation for people affected by all cancers
  • Be part of a dynamic, supportive team and play a key role in improving the lives of people affected by cancer
  • Work for Australia’s leading cancer Not-for-Profit organisation
  • 0.6FTE and 0.8FTE positions available, maximum term until June 2027
  • Hybrid working environment, working from home, and East Melbourne office

About your environment

Since our establishment in 1936, Cancer Council Victoria has developed an international reputation for our innovative work in cancer research, prevention and support. As an independent, not-for-profit organisation, we play a leading role in reducing the impact of all cancers on all people.

Cancer Council Victoria is enhancing its national Cancer Navigation Service to offer more ways for Australians affected by cancer to access trusted information, emotional support and connection to services.

Building on our well-established 13 11 20 confidential information and support service, the Cancer Navigation Service acts as a key point of entry, connecting people to tailored support including healthcare professionals, specialist cancer organisations, in language services, and Aboriginal and Torres Strait Islander community-controlled health services.

About your opportunity

We are seeking a Cancer Council Navigator to join the Strategy and Support Division. Reporting to the Manager 13 11 20, your role is to provide compassionate, evidence-based cancer information and emotional support to people affected by cancer at any point along the cancer continuum. This is a non-clinical navigation role, operating within approved frameworks and referral pathways. This role provides support across telephone and digital platforms, offering guidance, connection and referral to appropriate services.

  • Provision of patient centred brief emotional support based on individual need
  • Connection to support through appropriate referral to internal and external services
  • Empathetic listening and escalation to crisis of psychological services as required
  • Provision of evidence-based information and resources
  • Performing client assessments and distress screening to determine emotional and supportive care needs
  • Provision of information about cancer prevention, screening services, and early detection
  • The appointments will be offered on a maximum-term basis until June 2027. This recruitment will fill multiple part-time positions, including 0.8FTE (four days per week) and 0.6FTE (three days per week). Please highlight which role you will be applying for in your cover letter. 

All about you

We are looking for someone with:

  • Tertiary Qualifications in Health (e.g. nursing, allied health, social work or other related disciplines)
  • Experience working in a clinical/Health Service or Community Health environment
  • Experience assessing patient/client needs and making appropriate referrals to health professionals, community services and non-government organisations, utilising problem-solving skills and a client centred approach
  • Advanced verbal and listening skills with the ability to build professional rapport and trust
  • Experience using client management databases, and computer literacy in Microsoft office suite of programs – Outlook, Work, Excel
  • Oncology experience desirable

What we can offer you

  • Base salary of $89,299 to $98,632 p.a. (dependant on experience, pro rata for part time) plus 12% superannuation
  • Salary packaging benefits: https://www.maxxia.com.au/salary-packaging
  • Novated car leasing
  • 17.5% leave loading
  • Flexible working arrangements including working from home options to support excellent work-life balance
  • Cultural leave of up to 10 days paid
  • 12 weeks paid parental leave and up to 12 months unpaid leave
  • A comprehensive employee assistance program
  • A range of wellness initiatives such as flu vaccination, mental and general well-being support, and discounted health insurance
  • A range of personal and professional development initiatives such as study support, in-house, external, and on-line learning options as well as the opportunity to apply for scholarships
  • The opportunity to make a positive impact on the lives of those affected by cancer

To apply and for more info

To apply for this opportunity, visit http://www.cancervic.org.au/about/careers/job-opportunities to download a Position Description and upload your Resume and Cover Letter. Ensure that your cover letter addresses the Key Selection Criteria detailed within the Position Description. For more information contact Chelsey Upston on (03) 9514 6117 or chelsey.upston@cancervic.org.au

Cancer Council will only contact applicants that are shortlisted for interview. We are also unable to respond to recruitment agency enquiries.

All offers of employment will be made subject to satisfactory completion of employment checks including evidence of right to work in Australia, a National Police Check and a Working with Children Check (as required).

Applications close 19 March 2026 at 11:59pm

Cancer Council Victoria is an Equal Opportunity Employer. Cancer Council Victoria is committed to a diverse and inclusive workplace, all applicants will be considered for employment. We encourage all people to apply including people who are Aboriginal and Torres Strait Islander, identify as LGBTIQA+, have a disability, or are part of our culturally and linguistically diverse communities.

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About Cancer Council Victoria

Since our establishment in 1936, Cancer Council Victoria has developed an international reputation for our innovative work in cancer research, prevention and support.

As an independent, not-for-profit organisation, we play a leading role in reducing the impact of all cancers on all people.

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Cancer Council Victoria