Victorian (VIC) Aboriginal Quitline Counsellor (AQL) (QUIT.75)
Job No:
CCV572
Location:
East Melbourne
- Be a part of Australia’s most trusted cancer Not-for-Profit organisation
- Provide specialist telephone advice and counselling
- Part-time (0.8 FTE), fixed term until June 2027
- VIC based, permanent working from home
About your environment
Since our establishment in 1936, Cancer Council Victoria has developed an international reputation for our innovative work in cancer research, prevention and support. As an independent, not-for-profit organisation, we play a leading role in reducing the impact of all cancers on all people.
The Quitline, which includes a dedicated Aboriginal Quitline, is managed by Quit, the Cancer Council’s nationally recognised peak group dedicated to supporting people who smoke or vape to quit.
The Quitline telehealth clinical service provides access to free and confidential telephone counselling plus information and advice through telephone and messaging services.
Although you’ll be working from home, ongoing support and engagement is provided in real time through a peer support network, and through frequent clinical supervision and
About your opportunity
We are seeking a dedicated Aboriginal Quitline Counsellor who wants to use their counselling skills and experience to support Aboriginal and Torres Strait Islander people to stop smoking. This position will be based in VIC and will work from home using a sophisticated telehealth platform.
- Provide specialist telephone information, advice and individualised counselling to assist Aboriginal and Torres Strait Islander (and non-Aboriginal) people who want to quit smoking and vaping
- Play an integral role in supporting Aboriginal and Torres Strait Islander health workers and communities to reduce smoking prevalence
- Liaise and network with local communities, occasionally attending community events and contributing to Aboriginal Quitline social marketing and resources
- Conduct smoking cessation assessments for population groups with special health needs, including pregnant women, young people and individuals experiencing a mental or physical health condition
- Respond to incoming calls and online messages, which may be sensitive in nature
- Adhere to privacy and confidentiality legislation
All about you
We are looking for someone with:
- Demonstrated practical experience in a relevant health related field within a community health care setting, with experience talking to Aboriginal and non-Aboriginal clients about relevant health issues
- Knowledge and understanding of social, emotional, health, wellbeing and cultural issues affecting Aboriginal and Torres Strait Islander communities
- Excellent verbal communication, customer service and active listening skills, as well as being competent in cultural awareness and displaying empathy and compassion
- Ability to handle situations with cultural sensitivity, confidence, tact and patience, whilst maintaining confidentiality
- The ability to remain calm and execute confidence and patience in a high-pressure environment
- For a permanent working from home position, you are required to have a stable internet connection with download and upload speeds of 20mbps and 10mbps
What we can offer you
- Base salary of $76,411 to $86,271.51 p.a. (dependant on experience, pro rata for part time) plus 12% superannuation
- Salary packaging benefits of $15,900 plus meals/entertainment $2,650 p.a. https://www.accesspay.com.au/employee/what-is-salary-packaging/
- Novated car leasing
- Salary sacrifice
- 17.5% leave loading
- Cultural leave of up to 10 days paid
- 12 weeks paid parental leave and up to 12 months unpaid leave
- A comprehensive employee assistance program
- A range of wellness initiatives such as flu vaccination, mental and general well-being support, and discounted health insurance
- A range of personal and professional development initiatives such as study support, in-house, external, and on-line learning options as well as the opportunity to apply for scholarships
- The opportunity to make a positive impact on the lives of those affected by cancer
To apply and for more info
To apply for this opportunity, visit http://www.cancervic.org.au/about/careers/job-opportunities to download a Position Description and upload your Resume and Cover Letter. Ensure that your cover letter addresses the Key Selection Criteria detailed within the Position Description. For more information contact Nicole Gardner on (03) 9514 6181 or Nicole.gardner@cancervic.org.au
Cancer Council will only contact applicants that are shortlisted for interview. We are also unable to respond to recruitment agency enquiries.
All offers of employment will be made subject to satisfactory completion of employment checks including evidence of right to work in Australia, a National Police Check and a Working with Children Check (as required).
Applications close: 20 January 2026 at 11:59pm
Cancer Council Victoria is an Equal Opportunity Employer. Cancer Council Victoria is committed to a diverse and inclusive workplace, all applicants will be considered for employment. We encourage all people to apply including people who are Aboriginal and Torres Strait Islander, identify as LGBTIQA+, have a disability, or are part of our culturally and linguistically diverse communities.