• Be a part of Australia’s most trusted cancer Not-for-Profit organisation 
• Provide specialist telephone advice and counselling
• Part-time (0.6 FTE) ongoing role
• ACT based, permanent working from home 

About your environment

Since our establishment in 1936, Cancer Council Victoria has developed an international reputation for our innovative work in cancer research, prevention and support. As an independent, not-for-profit organisation, we play a leading role in reducing the impact of all cancers on all people.

The ACT Quitline, which includes a dedicated Aboriginal Quitline, is managed by Quit, the Cancer Council’s nationally recognised peak group dedicated to supporting people who smoke to become tobacco free. 

The Quitline telehealth clinical service provides access to free and confidential telephone counselling plus information and advice through telephone and messaging services. 

Although you’ll be working from home, ongoing support and engagement is provided in real time through a peer support network, and through frequent clinical supervision.

About your opportunity

We are seeking a dedicated Quitline Counsellor who wants to use their counselling skills and experience to support people to stop smoking and vaping. This position will be based in ACT and will work from home using a sophisticated telehealth platform.

Reporting to the Quitline Team leader (based in Victoria), your role will be to:

• Provide specialist telephone information, advice and tailored counselling to assist people who want to quit smoking and vaping
• Conduct smoking cessation assessments for population groups with special health needs, including pregnant women, young people and individuals experiencing a mental or physical health condition
• Respond to incoming calls and online messages, which may be sensitive in nature
• Adhere to privacy and confidentiality legislation 

All about you

We are looking for someone with:

• Thorough counselling training, and or relevant tertiary qualification with undergraduate studies in counselling theory and practice or a health-related discipline.
• Previous experience working with young people in a counselling role
• Demonstrated practical experience in a relevant health related field
• Excellent verbal communication and active listening skills with the ability to build rapport with callers
• The ability to remain calm and execute confidence and patience in a high-pressure environment
• For a permanent working from home position, you are required to have a stable internet connection with download and upload speeds of 20mbps and 10mbps

What we can offer you

• Base salary of $74,162.40 to $83,209.40 p.a. (dependant on experience, pro rata for part time) plus superannuation (Superannuation paid in accordance with the Superannuation Guarantee (Administration) Act 1992 (Cth). 
• Salary packaging benefits of $15,900 plus meals/entertainment $2,650 p.a. https://www.accesspay.com.au/employee/what-is-salary-packaging/
• Novated car leasing
• Salary sacrifice
• 17.5% leave loading
• Cultural leave of up to 10 days paid
• 12 weeks paid parental leave and up to 12 months unpaid leave
• A comprehensive employee assistance program
• A range of wellness initiatives such as flu vaccination, mental and general well-being support, and discounted health insurance
• A range of personal and professional development initiatives such as study support, in-house, external, and on-line learning options as well as the opportunity to apply for scholarships
• The opportunity to make a positive impact on the lives of those affected by cancer

To apply and for more info

To apply for this opportunity, visit http://www.cancervic.org.au/about/careers/job-opportunities to download a Position Description and upload your Resume and Cover Letter. Ensure that your cover letter addresses the Key Selection Criteria detailed within the Position Description. For more information contact Nicole Gardner on (03) 9514 6181 or Nicole.gardner@cancervic.org.au

Cancer Council will only contact applicants that are shortlisted for interview. We are also unable to respond to recruitment agency enquiries.

All offers of employment will be made subject to satisfactory completion of employment checks including evidence of right to work in Australia, a National Police Check and a Working with Children Check (as required).

Applications close 12 December 2025 at 11:59pm

Cancer Council Victoria is an Equal Opportunity Employer. Cancer Council Victoria is committed to a diverse and inclusive workplace; all applicants will be considered for employment. We encourage all people to apply including people who are Aboriginal and Torres Strait Islander, identify as LGBTIQA+, have a disability, or are part of our culturally and linguistically diverse communities.