Gifts in Wills Officer (FCD.192)

Job No: CCV297
Location: Melbourne

  • $57,736 - $63,666 total package p.a. (pro rata)
  • Use your genuine passion for people and exceptional relationship skills to grow and manage a portfolio of committed supporters, confirming and affirming their pledge to leave a gift in their will to Cancer Council Victoria as part of a collaborative and connected team
  • Be a part of one of Australia’s most trusted cancer ‘Not for Profit’ organisation
  • Five-month contract (until end March 2024) at 0.6FTE
  • Hybrid working environment combining working from home and in brand new CBD office located on Victoria Parade, East Melbourne

About your environment

Since our establishment in 1936, Cancer Council Victoria has developed an international reputation for our innovative work in cancer research, prevention and support. As an independent, not-for-profit organisation, we play a leading role in reducing the impact of all cancers on all people.

The Fundraising and Communications Division is responsible for ensuring Cancer Council maintains a visible, engaging presence in the community; and to inspire and activate support from Victorians. Through a diverse revenue generation program, the Division works to ensure funds are raised to support Cancer Council Victoria’s work in line with the organisation’s mission and values.

The Gifts in Will’s team form part of the Partnerships and Philanthropy Unit and is responsible for the cultivation and stewardship of our gift in Will supporters, the growth of the Gifts in Wills program and the administration of estates. The team is committed to following supporter first principles and works together to ensure that our supporters know that they are appreciated and valued.

About your opportunity

 Reporting to the Gifts in Wills Lead your role as a Gifts In Wills Officer is to:

  • Work together with the Gifts in Wills Lead to  develop and deliver clear engagement, stewardship, and conversion plans for supporters including strategic interactions by phone, email, mail, and SMS with the goal of converting and confirming bequest pledges
  • Nurture and inspire existing Confirmed Gift in Will supporters through telephonic, written and email interactions
  • Ensure appropriate prompt, personalised acknowledgement of donations and other contributions of Gift in Wills Supporters
  • Visit donors together with the Gifts in Wills Leads when required
  • Respond promptly and appropriately to requests for information about gifts in Wills from existing supporters and members of the public
  • Ensure all information and communications with supporters is recorded in the CRM database in a timely and accurate manner
  • Provide support where required by the Gifts in Wills Lead

All about you

You are:

  • Someone who has proven relationship management skills - cultivating and managing strong and long-lasting relationships with a large portfolio of supporters
  • Someone who has excellent communication and written skills
  • A self-starter who is also a team player
  • Someone who strives for continuous improvement and always keeps the supporter in mind
  • Someone who aligns with Cancer Council Victoria’s values of excellence, integrity, and compassion
  • Passionate about working in a well-respected and trusted not for profit that is making strides towards a cancer free future

You have:

  • Demonstrated experience and proven track record in a similar relationship management, sales, or customer service role, preferably in fundraising
  • Experience building, and fostering, relationships using best practice relationship development techniques, with the ability to relate sensitively to people
  • Excellent interpersonal and communication skills, especially over the phone
  • Experience, or willingness, to make “the ask” at the appropriate time
  • Negotiation and objection handling skills
  • High-level computer skills and experience using CRM databases
  • Right to Work in Australia

What we can offer you

  • Base salary of $57,736 to $63,666 p.a. (dependant on experience, pro rata for part time) plus 11% superannuation
  • Salary packaging benefits of $15,900 plus meals/entertainment $2,650 p.a.
  • Novated car leasing
  • Salary sacrifice
  • 17.5% leave loading
  • Flexible working arrangements including working from home options to support excellent work-life balance
  • Cultural leave of up to 5 days paid
  • 12 weeks paid parental leave and up to 12 months unpaid leave
  • A comprehensive employee assistance program
  • A range of wellness initiatives such as flu vaccination, mental and general well-being support, and discounted health insurance
  • A range of personal and professional development initiatives such as study support, in-house, external, and on-line learning options as well as the opportunity to apply for scholarships
  • The opportunity to make a positive impact on the lives of those affected by cancer

To apply and for more info

To apply for this opportunity, download a Position Description and upload your Resume and Cover Letter. Ensure that your cover letter addresses the Key Selection Criteria detailed within the Position Description. For more information contact Abigail Tunney on, using the subject line Gifts in Wills Officer.

Cancer Council will only contact applicants that are shortlisted for interview. We are also unable to respond to recruitment agency enquiries.

All offers of employment will be made subject to satisfactory completion of employment checks including evidence of right to work in Australia, a National Police Check

Applications close 30 September 2023

Cancer Council Victoria is an Equal Opportunity Employer. Cancer Council Victoria is committed to a diverse and inclusive workplace, all applicants will be considered for employment inclusive of race, religion, sex, sexual orientation, gender identity, or disability status. Aboriginal and Torres Strait Islander people are encouraged to apply.

 Cancer Council Victoria has a strong commitment to the safety, wellbeing and protection of children and youth. We therefore have robust screening procedures for people who are expected to have contact with children in their roles. This will include criminal record check, Working with Children Check and referee checks.

Apply Now

Privacy Acknowledgment

Please note that we are committed to protecting your privacy and personal information. Should you wish for your details to be retained for future recruitment opportunities, please indicate your areas of interest below. You can find our privacy policy here.

Personal Details * Required field

  1. Digits only or add + for international numbers


About Cancer Council Victoria

Since our establishment in 1936, Cancer Council Victoria has developed an international reputation for our innovative work in cancer research, prevention and support.

As an independent, not-for-profit organisation, we play a leading role in reducing the impact of all cancers on all people.

Cancer Council Vic Logo
Cancer Council Victoria